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Customer Care

Customer care that prioritizes your needs

Customer Care Team

Personalized Customer Care

Modern technological efficiency shouldn’t overshadow personalized care. At Premier, we prioritize keeping you connected with consistent customer care throughout our extensive network.

24/7 Customer Support

Our Customer Care Coordinators provide round-the-clock troubleshooting and communication to address any issues promptly. With expertise comparable to your own office team, they efficiently resolve problems without requiring oversight from your staff.

Seamless Communication

Acting as intermediaries between your business and our radiologists and support personnel, our Customer Care Coordinators ensure consistent follow-up to maintain fast turnaround times and deliver high-quality reports. From releasing scans to receiving reads, our teleradiologists and support staff remain available for any additional support your patients or staff may require.

Onboarding & Implementation Support

Premier Radiology provides customized services tailored to your organization’s requirements, assisting facilities in designing and implementing bespoke radiology solutions.

Simple Start-Up Process

Embarking on this journey with Premier is seamless and stress-free. It begins with gathering information and conducting a thorough evaluation to assess your current radiology operations and understand your specific needs. Following this, we recommend and implement an affordable and appropriately scaled solution, ensuring direct connectivity to our team of radiologists and support staff.

Elevate your imaging services with Premier
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