NIKKI B. FRANCIS
Director of Physician Services
Premier Radiology Services
As the Director of Physician Services at Premier Radiology Nikki Francis plans, coordinates, directs, and supervises various elements of the Physician Practice. She is responsible for Patient Services, developing business strategies, and maintaining day to day effective and efficient operations of those served. Her technical background and training provider her with the skills and dedication to provide leadership, direction and ongoing administration and management for all aspects of Physician Services at Premier Radiology.
Previous work experience has provided her with a background managing the day-to-day operational needs of existing telecardiology clients and new clients while serving as liaison between client, physician moonlighter and corporate teams. She also worked to coordinate and develop multiple schedules between clients and physician moonlighters, managing work queues and reading lists of assigned client bases, key contacts for client-related and internal issues to proactively identify solutions to resolve issues as needed to ensure client retention and satisfaction while utilizing excellent communication skills.
Nikki holds a degree and certificate in Business Computer Programming with a Microcomputer Specialty, as well as a degree in Administrative Office Technology.